The company announced that it would begin charging people in January 2014 to use the free version of its remote management tool, so that they can only switch to LogMeIn Pro for seven days in real time. Prior to this change, the service had been used free of charge over the past 10 years. VoIP services consist of our Jive and GoToConnect services. The Jive service offers users cloud-based voIP, messaging and contact center services, as well as associated activation hardware. Our GoToConnect service combines audio, video and screen sharing features with cloud-based telephony and messaging services, including associated activation hardware, to provide a fully integrated application that allows users to connect and communicate internally or externally via a web browser or downloadable app.